Every design is handcrafted especially for you after your order is confirmed. Instead of producing large quantities, we create each piece with care to maintain exceptional craftsmanship, offer customization and support our commitment to a more sustainable, zero-waste approach.

Most orders are dispatched within 7–15 business days from the date of purchase, subject to fabric availability and payment verification.

Once your order has been dispatched, delivery within India generally takes 2–8 business days, depending on your location and courier partner.

Please note that these timelines are estimated and may occasionally vary due to festivals, weather conditions, courier delays or other circumstances beyond our control.

Yes. If you require your outfit for a wedding, celebration or any special occasion, we’ll do our best to prioritise your order wherever possible.

Expedited production and delivery are subject to production schedules and availability. Please contact us before placing your order so our team can confirm whether your requested timeline can be accommodated.

Yes. We offer complimentary shipping across all serviceable locations within India.

International shipping is available at an additional cost.

Yes, we ship worldwide wherever logistics services are available.

International shipping charges, customs duties, import taxes and any country-specific charges are the responsibility of the customer and are not included in the product price.

If you already have a preferred international shipping partner, we are happy to coordinate with them wherever feasible.

Please contact our team before placing your order to confirm international shipping availability and applicable charges.

Since every VRDK design is individually handcrafted especially for you, we generally do not offer exchanges.

Many of our lehengas feature adjustable dori closures, and several blouse designs include back dori detailing, allowing greater flexibility in fit. Additionally, most of our designs are stitched with approximately a two-inch margin, making local alterations convenient through any skilled tailor.

If you have any concerns regarding sizing before placing your order, our team will gladly assist you in choosing the most suitable size.

As a made-to-order label, returns are accepted only in exceptional circumstances after review by our team.

Returns are not available for:

• Sale or discounted purchases
• Orders placed using promotional codes or coupons
• Customized or made-to-measure designs
• Designs altered at the customer’s request
• Orders refused or not accepted at the time of delivery

If a shipment is refused or remains undelivered due to customer-related reasons, any additional courier, return shipping or re-shipping charges shall be borne by the customer.

Every request is subject to review and investigation by our team before a resolution is offered.

Every order undergoes multiple quality inspections before dispatch.

However, if you receive a damaged or incorrect design, please contact our support team within 24 hours of receiving your order.

To help us investigate the concern efficiently, kindly share:

• Your order number
• Clear photographs of the issue
• A continuous unboxing video recorded from the moment the sealed package is opened, without any cuts or edits

The unboxing video is mandatory for verification and must clearly show the issue.

If, upon investigation, the concern is found to be genuine, our team will guide you through the next steps.

As every VRDK design is handcrafted exclusively after your order is confirmed, production begins specifically for you.

To maintain our commitment to quality, personalization and our made-to-order approach, we are unable to accommodate cancellations once an order has been confirmed.

In rare situations where fabric availability, raw materials or unforeseen production circumstances make it impossible for us to fulfil your order, VRDK reserves the right to cancel the order. In such cases, a full refund of the amount paid will be processed.

No.

All orders must be prepaid.

Your order is confirmed only after successful receipt of payment, following which production begins.

In select cases, we may be able to accommodate a 50% advance payment option.

This facility is entirely at the discretion of VRDK and depends on the design, order value and production schedule.

The remaining balance must be paid before dispatch.

Please contact us via WhatsApp to check whether your order qualifies.

We believe every body deserves a beautiful fit.

Our team is happy to guide you through the measurement process before your order is placed.

Many of our lehengas feature adjustable dori closures, and several blouse designs include back dori detailing for additional flexibility. Most designs also include approximately a two-inch stitching margin, allowing alterations by a local tailor if required.

These features vary depending on the design. Please contact our team before placing your order if you’d like to confirm whether a particular design includes these details.

Yes.

We proudly create designs for every body type.

Simply share your measurements with us, and we’ll tailor your design accordingly.

Customers are responsible for providing accurate measurements. VRDK cannot be held responsible for fitting concerns arising from incorrect measurements shared by the customer.

Absolutely.

We understand that choosing an outfit for a special occasion is an important decision.

Our team is happy to assist you through WhatsApp, phone calls and, subject to availability, video consultations where we can help you understand the design, fabric, colours, fit and customization options before you place your order.

At VRDK, we believe no two bodies are the same, and every customer deserves personalised guidance.

We strive to represent every design as accurately as possible.

However, slight variations in colour may occur due to photography, studio lighting and individual screen settings.

As every design is handcrafted, minor thread ends, embroidery placement variations, handcrafted irregularities and slight measurement tolerances are natural characteristics of artisan-made products and should not be considered defects.

Whether you need help before placing your order or after receiving it, we’re always here for you.

For sizing guidance, order updates, customization requests, shipping information or any other queries, please visit our Contact page or reach out to us via WhatsApp.

Your experience matters just as much as the design you choose, and we’re committed to making every interaction with VRDK as warm, seamless and memorable as possible.